RecallVerse ("we," "us," or "our") is an AI-powered contact and memory application that helps users capture and organize information about the people they meet. We are committed to protecting your privacy and handling your data in compliance with the GDPR, California CCPA/CPRA, and Saudi PDPL.
1. Information We Collect
1.1 Information You Provide
- Account information: email address, authentication details
- Contact entries: names, phone numbers, emails, notes
- Voice notes: audio you record and the resulting transcription
- Business card scans and uploaded images
- Optional profile information
1.2 Automatically Collected Data
- Device type, operating system, app version
- IP address and approximate region
- Crash logs and performance analytics
We do not collect precise location, biometric data, or tracking data for advertising.
2. How We Use Your Data
We use your data to:
- Provide app functionality (storage, syncing, search)
- Transcribe your voice notes using AI
- Improve and troubleshoot app performance
- Prevent fraud and secure your account
- Provide customer support
We do not sell your data.
We do not share your personal data with advertisers.
We do not use your personal content to train AI models.
3. Legal Bases for Processing (GDPR)
Under the GDPR, we process data based on:
- Contractual necessity: to operate the app and provide services
- Consent: for voice processing and AI features
- Legitimate interest: to improve performance and security
- Legal obligations: compliance with applicable laws
You can withdraw consent at any time.
4. Data Sharing & International Transfers
We may share data only with:
- Cloud hosting providers (e.g., Firebase)
- AI transcription partners (e.g., OpenAI, Google AI)
- Analytics and error-tracking tools (non-identifying)
These providers operate under:
- GDPR-compliant DPA agreements
- Standard contractual clauses for international transfers
- PDPL data transfer mechanisms where required
We do not share your data with governments unless legally compelled.
5. Data Storage & Security
- Data is encrypted in transit (HTTPS)
- Data is encrypted at rest
- Access to user information is restricted to authorized personnel
- Backups follow industry-standard retention and disposal practices
6. Your Rights
6.1 Under GDPR (EU/UK users)
You have the right to:
- Access your data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Request portability
- Withdraw consent
- Object to processing
To exercise rights: privacy@recallverse.com
6.2 Under CCPA/CPRA (California users)
You have the right to:
- Know what personal data we collect and why
- Request deletion
- Opt out of data sale (we do not sell data)
- Non-discrimination for exercising privacy rights
California residents can submit requests at: privacy@recallverse.com
6.3 Under Saudi PDPL
Saudi users have the right to:
- Access their data
- Request correction
- Request deletion
- Restrict processing
- Be informed of international transfers
- Withdraw consent at any time
PDPL requests may be submitted to: privacy@recallverse.com
7. Data Retention
We keep your data only as long as needed:
- For your account to function
- To comply with legal obligations
You may request deletion at any time.
8. Children's Privacy
RecallVerse is not directed to children under 13.
We do not knowingly collect data from minors.
9. AI Processing & Model Use
Your voice recordings and text notes may be processed by AI models solely to provide requested features such as:
- Transcription
- Semantic search
- Contact linking
We do not use your personal data to train AI models.
We do not permit third-party AI providers to retain your data.
10. Updates to This Policy
We may update this policy when required by law or when introducing new features.
We will notify users of material changes.
11. Contact Us
For privacy questions or requests: